ACCESSIBILITY STATEMENT

ACCESSIBILITY COMMITMENT

ESTUDIO G404 is committed to making its website and online shop accessible, guaranteeing equal opportunities and non-discrimination for all users, in accordance with Spanish Law 11/2023, of 8 May, transposing European Union Directives on the accessibility of certain products and services (including e-commerce). This translation is provided for information purposes only; in the event of any discrepancy, the Spanish version shall prevail.

This accessibility statement applies to the website: www.estudiog404.com

COMPLIANCE STATUS

This website is partially compliant with the WCAG 2.1 level AA accessibility guidelines (and the current UNE-EN 301549 standard), due to the exceptions and non-compliant aspects listed below.

NON-ACCESSIBLE CONTENT

The content listed below may not be fully accessible for the following reasons:

  • Non-compliance with the regulations: There may be occasional editing errors on some web pages, both in HTML content and in final documents or product descriptions. Specifically, there may be visual contrast errors in some banners, missing alternative text in images uploaded by third parties, or complex descriptive tables without optimal labelling.
  • Third-party content: There are visual elements, payment gateways or plugins developed by third parties whose source code ESTUDIO G404 does not fully control and therefore cannot guarantee 100% accessibility.
  • Office files: There may be PDF documents (such as product manuals or old catalogues) published before the website was adapted that do not fully meet all accessibility requirements.

COMMUNICATIONS AND CONTACT

Continuously improving the experience of all our users is essential to us. You can send us communications about accessibility requirements, and also:

  • Report any possible non-compliance by this website.
  • Tell us about other difficulties accessing the content or the purchase process.
  • Send any other question or suggestion for improving the website's accessibility.

You can contact us through the following channels:

Email: info@estudiog404.com
Phone: 881 947 132

Communications will be received and handled by the ESTUDIO G404 customer service and technical support team.

MEASURES TAKEN TO IMPROVE ACCESSIBILITY

We carry out regular reviews of new or modified web content, including shop templates and product pages, to ensure progressive compliance with accessibility requirements. Among others, the following measures are taken:

  • Use of descriptive alternative text in product images.
  • Adaptable, structured navigation through logical headings.
  • Use of links that clearly describe the function or destination of the hyperlink.
  • Optimisation of the purchase process to make keyboard and screen-reader navigation easier.