[SYSTEM STATUS: HELPDESK] // KNOWLEDGE_BASE_1.0
FREQUENTLY ASKED
QUESTIONS.
Get answers about our services, methodology and support. Estudio G404's public knowledge base.
Do you only work with clients in A Coruña?expand_more
Our headquarters are in A Coruña, Spain, but our digital and automation ecosystems are deployed in the cloud. We serve clients and companies anywhere in the world!
What exactly is "marketing automation"?expand_more
It's the use of advanced software, scripts and artificial intelligence to automate manual processes: sending emails, invoicing, following up abandoned shopping carts and segmenting on social media, without day-to-day human intervention.
What do the Cloud plans include?expand_more
Our Cloud plans (Micro, Starter, Basic, etc.) are packages with annual fees that include everything needed to keep your digital asset online: hosting, domain, email accounts and SSL certificates, plus different levels of technical support depending on the size of the business.
Do you do graphic design and brand identity (Branding)?expand_more
Absolutely. No matter how advanced your software is, if your brand's visual presentation is weak it will lack identity and sales impact on the end customer. We create logos, style guides, naming and complete brand redesigns adapted to modern ecosystems.
Do your website and SEO maintenance plans have a minimum term?expand_more
Our monthly subscription and recurring retainer plans have no aggressive lock-in or hidden fees; however, we recommend a minimum of 6 months, especially for SEO, to see meaningful impact on Google's algorithm.
How long does an average project take to implement?expand_more
It depends on the complexity. A corporate website or a basic funnel can be ready in 2 to 4 weeks. Custom CRM systems or advanced automations usually take 4 to 8 weeks.
Are there hidden maintenance costs?expand_more
No. When we deliver the project, you get full ownership of the tools and automations (we use No-Code tools such as Zapier, Make or n8n). If you wish, you can choose our monthly maintenance subscriptions, but it isn't mandatory.